We accept secure payment by Paypal or credit cards. Please be assured that we do NOT keep your credit card details, only our trusted card processing company does.
Please make sure your order details are correct. If not, contact us immediately.
From this point on, cancellation fee may apply if your departure date is within three months.
Check our refund policy here.
Out agents issue your voucher for the pass. Please note that vouchers for JR Pass can only be issued from three month prior to your arrival to Japan (it is a regulation by Japan Railway).
Your valuable voucher will be shipped out via express mail service by Japan Postal Service to any home address outside Japan, or to any address in Japan. Tracking number will be provided upon your request.
If you choose to have your voucher to be delivered to your home address, it usually takes 10 days to 14 days to be delivered to countries outside Japan (varies by country and regions).
If you choose to have your voucher to be delivered inside Japan, usually takes 1 or 2 days to be delivered to any address in Japan.
Since we do not ship vouchers outside Japan if your departure to Japan is within 14 days, please have your voucher delivered to your temporary accommodation (e.g. your hotel) in Japan if your travel to Japan is upcoming soon.
Your home country address: You can choose to have your vouchrs to be delivered to your home address in your country.
It usually takes 7 days to 14 days to be delivered to countries outside Japan (varies by country and regions).
Your Hotel (in Japan): Please provide us with the hotel name, the first and last names of reservation and your check-in date for delivery. When you check in to your hotel, ask the receptionist for a package from "Japan JR Pass".
Pick up at Post Office located nearby major stations: As many customers begin their journey from major stations such as Tokyo station, we have prepared an options to receive voucher at the following post offices, which all located nearby major JR stations (some are open 24hrs 365days).