Japan Rail Pass Official Agent and Best price guarantee

Help Center



Who is eligible for the JR Pass?

How can I purchase and receive my JR Pass?

How many days in advance can I order?

Can I place my order more than 3 months before my departure?

I didn't receive a confirmation email

Is there any senior / student discount to the JR Pass?

My child will turn 12 years old in Japan. Does he/she need an Adult JR Pass?


What can I select as the method of payment?

Which credit card can I use?

Can I get a receipt for my payment?

How much is the shipping fee?


In General

Can I receive my voucher / JR Pass by email?

Receiving voucher in your country

Can you ship my voucher to my address in my country?


Receiving Voucher

Can I receive my Voucher / JR Pass by e-mail?

Using JR Pass (in Japan)